What our happy Clients say about us
Go to Micks and nowhere else. There's no way anything could be improved. Time and time again we have received great work, customer service, flexibility, and money saving advice. Great experience!
Very easy to talk to, very knowledgeable, straight forward, and honest. I had a screwy problem with my driver's side door handle on my Mazda 3. No problem, left it there over the weekend, and they gave me a loaner car to drive around in the meantime since they had to order the parts. I will definitely go back again.
So impressed with the work and customer service! Everyone was friendly (even the sweet "greeter" dog, the work was done quickly and I got to drive home in a freshly washed and vacuumed car! Awesome place
Excellent service. Friendly atmosphere. Knowledgeable technician.
Now, from my experience, so far, this has been the best, most thorough, professional, and personally attentive auto service I've recieved in the Santa Cruz area.
I would highly recommend the shop. The service is great and everything is well explained
Tracy and his staff are always very friendly, professional and helpful. Tracy is very knowledgeable when it comes to anything automotive, especially Toyotas. He is a trustworthy guy and carries himself with integrity and will never steer you wrong! He also has the sweetest dog to greet you at the shop! Thank you for your excellent service!
We are long time customers that wo t go anywhere else. The level of co munication and explanation is always fist class. I depend on that!
Excellent and precise work. Customer service is friendly and very helpful.
Very professional, clean and honest work!
Amazing service, the whole team was excellent and they did everything better than the dealer.
Mick's Automotive Shop was a wonderful experience from the minute I walked in the door. Holly (office manager) was attentive and friendly as was Pepper (the dog). Tracy (owner) was helpful in checking fluids for me that day prior to setting up appointment for service. Bloo (manager) was efficient, friendly and helpful. These folks are genuine, forthright and honest. So very appreciated! And they even washed my car. Very impressive business!
Micks automotive is high end, no nonsense, honest, and efficient. I will bring my car again.
Mick's auto is a great place...honest and organized!
The quality of service is excellent and the customer service is great. Tracy explains all repairs to me in detail and helped me understand how my vehicle operates much better. He has an excellent feel for cars and once even diagnosed a problem just by listening to the engine.